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Patient Satisfaction

Patient Satisfaction

How We Measure Care

The Vines Hospital takes patient satisfaction very seriously. We take great pride in our consistently great scores and our track record of integrating patient suggestions into our treatment and throughout our facility. Every patient discharged from our facility is given the opportunity to provide us feedback on their stay and the care they received. The survey asks patients to agree/disagree with statements related to the care they received on a 1 to 5 scale, with 1 = strongly disagree and 5 = strongly agree. Below are some examples of our success.

Inpatient Satisfaction - Q1 2020

4.65 out of 5 patients felt better at dischargethan when admitted to inpatient treatment.
4.55 out of 5 patients were satisfied with their inpatient treatment.
4.4 out of 5 patients would recommend this facility to someone needing inpatient treatment.

Outpatient Satisfaction - Q1 2020

4.8 out of 5 patients felt better at dischargethan when admitted to outpatient treatment.
4.8 out of 5 patients were satisfied with their outpatient treatment.
5 out of 5 patients would recommend this facility to someone needing outpatient treatment.

Take the First Step Today

We are available 24/7 at 866-671-3130 to schedule no-cost assessments and answer questions. In case of medical emergency, dial 911 or go to the nearest emergency room.

You may also reach us with our online contact form.